VITTASCIENCE SAS, a simplified joint-stock company with a share capital of 10,000 euros, whose registered office is at 6 Boulevard Dubreuil, 91400 Orsay, registered in the Commerce et des Sociétés de Paris (Paris Trade and Companies Register) under number 837 973 296, proposes, via the vittascience.com website, published and operated by Vittascience and open to all Internet users, the sale of Vittascience products and the provision of educational activities and resources. Vittascience offers, among other things, a consistent service of sending clients scientific experiment kits containing all the necessary materials for an educational project. The client also has access to the thematic digital content provided by other schools and educational materials available on this platform.
These General Terms and Conditions of Sale and Use (GTCSU) determine the rights and obligations of the parties in connection with the sale of products offered by the seller, in particular the terms and conditions of sale of the products listed on the vittascience.com website. These GTCSU apply to all product sales made through the company's internet sites that are an integral part of the agreement between the buyer and the seller. The seller reserves the right to modify these at any time by publishing a new version on its website. The applicable GTCSUs are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. The customer declares to be able to legally contract under French law or validly represent the natural or legal person for whom he\she represents. Unless proven otherwise, the information recorded by the company constitutes proof of all transactions. We sell products in different countries, so these General Terms and Conditions of Sale and Use are globally applicable. It is, however, possible that additional laws apply depending on the country where you live. We comply with these applicable laws; no provision of these terms and conditions of sale and use may be construed as limiting your rights, if the laws in question provide you with greater rights than those set forth in the terms and conditions set forth herein.
The company Vittascience represents their products via photographic image as close to reality at possible.
The photographs, illustrations and texts associated with products are not contractual and therefore not included under the responsibilities of Vittascience.
Vittascience reserves the right to modify a product without notice.
Vittascience products are designed for educational use. The products offered for sale comply with the French and European laws in place on their date of shipment. The company Vittascience cannot be held liable for abnormal use or use not in accordance with the instructions given in the usage guidelines supplied with the products.
Prices shown are in euros (€) and include all taxes. They are given as an indication and may vary according to the evolution of our purchase costs.
The prices indicated include the delivery costs in Metropolitan France. Vittascience reserves the right to charge the customer additional delivery costs related to the location of the customer. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. These rights and sums are not the responsibility of the seller. They will be the responsibility of the buyer and are his\her responsibility (declarations, payment to the competent authorities, etc.). The seller suggests the buyer inquire about these aspects with the corresponding local authorities. The company reserves the right to modify its prices at any time in the future. The telecommunication costs necessary to access the company's websites are the responsibility of the customer.
The essential characteristics of the goods, services, and their respective prices are made available to the buyer on the company's websites. The customer certifies to have received information on delivery expenses as well as methods of payment, delivery, and execution of the contract. The seller agrees to honor the customer's order within the limit of the available products inventory only. Otherwise, the seller will inform the customer. This contractual information is presented in detail. In accordance with French law, contractual information includes a summary and confirmation upon validation of the order. The parties agree that the illustrations or photos of the products offered for sale have no contractual value. In accordance with the legal provisions regarding compliance and hidden defects, the seller will refund or exchange defective products and those that do not correspond to the order. The refund can only be requested by email and will be done within 60 days maximum.
You can place an order via our order form or by validating a provided price quote that we provide upon request via our website, email, or telephone.
Our price quotes or pro forma invoices remain valid for a duration of 90 days from the issue of the document, unless otherwise stated. The vittascience.com website allows buyers to place an order online.
The products will remain under the company's ownership until complete payment.
Orders are processed within 15 days, with an average delay of 8 days, except in case of unforeseen circumstances according to legal definition and other exceptions such as being out of stock, an unexpected inflow of orders, or inclimate weather. In case the ordered product is not available, the company Vittascience agrees to inform the buyer as soon as possible. The products are delivered to the delivery address indicated at the time of order and according to the indicated delay. This delay does not take into account the time involved in the preparation of the order. In case of late delivery, the customer has the possibility to resolve the contract under the terms and conditions defined in Article L 138-2 of the Consumer Code. No price discount or payment of incurred damages may be requested in this case. The seller reminds that at the moment the customer assumes physical possession of the products, the risk of loss or damage of the products is transferred to the customer. It is the customer's responsibility to notify the carrier of any reservations regarding the delivered product. Unless expressly requested by the customer, we do not deliver during school breaks (closed schools: parcels return).
Upon reception, the buyer must check the condition of the delivered package and refuse it if it is damaged. If a dubious or damaged parcel is accepted without reservation noted and signed on the delivery note, its dubious or damaged state is entirely the buyer’s responsibility. When the delivery note is signed, the carrier is released from any liability and no further action is possible. The company Vittascience declines any responsibility if a dubious or damaged package is accepted by the buyer without reservation indicated on the delivery note. Vittascience takes the utmost care in checking and preparing packages. The buyer must check the contents of the delivery within 48 hours and must contact the Vittascience company within the delay of 48 hours after delivery Vittascience to report any anomaly or missing component, preferably by email: contact@vittascience.com.
Reminder of the legal warranty obligation: Vittascience offers the buyer a commercial guarantee and an after sales service that does not call into question the conformity default guarantee of provided goods in articles 1641 to 1649 of the civil code to which the Vittascience company is bound. Article L21-4 of the Consumer Code (Code de la consummation): "The seller is required to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. They will also respond to any lack of conformity resulting from the packaging, the assembly instructions, or the installation when it was their responsibility according to the contract or was carried out under their responsibility. Article L21-5 of the Consumer Code: "To be in conformity with the contract, the goods must: 1) Be fit for the customary use of a similar good and correspond to the description given by the seller and possess the qualities it was presented to have via its representation through a sample or model; present the qualities that a buyer may legitimately expect given the public statements made by the seller, by the producer, or by its representative, especially in advertising or labeling; 2 ) Or have the features defined by mutual agreement by the parties or be fit for any special purpose sought by the buyer, brought to the knowledge of the seller and that the latter has accepted. " Article L21-12 of the Consumer Code: " The action resulting from the lack of conformity is prescribed by two years from the delivery of the property. "Article 1641 of the Civil Code:" The seller is bound by the guarantee for reasons of hidden defects of the sold item which render it unsuitable for its intended use, or which diminish so much this use that the buyer would not have acquired it, or would have given a lower price, if he\she had known them. " Article 1648 paragraph 1 of the Civil Code: "Action resulting from a prohibitory default must be indicated by the purchaser within two years from the discovery of the defect. "
General questions: Our team can respond by telephone Monday to Friday from 9 am to 5 pm (Paris time) at 33606758186, or by email: contact@vittascience.com Technical questions: We are available on weekdays from 9 am to 5 pm (Paris time) at 33606758186. Outside these times, please ask your questions via email: support@vittascience.com Exchange\ refund requests and delivery problems: We ask for a written record. Please contact us by email: contact@vittascience.com
Trademarks, domain names, products, software, images, videos, texts, or more generally any object of intellectual property rights are and remain the exclusive property of the seller. No transfer of intellectual property rights is carried out through these GTCSU. Any total or partial reproduction, modification or use of these goods for any reason whatsoever is strictly prohibited.
The seller's obligations outlined herein shall be suspended in the event of an unforeseen circumstance that prevents their execution. The seller will notify the customer of the occurrence of such an event as soon as possible.
If one of the stipulations of the present contract is canceled, this nullity will not entail the nullity of the other stipulations which will remain in place between the parties. Any contractual modification is valid only after a written agreement signed by both parties.
All clauses contained in these General Conditions of Sale and Use, as well as all the purchase and sale transactions referred to therein, shall be subject to French law.
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